Southern Poolscapes
Privacy Policy
Effective Date: July 25, 2026
Southern Poolscapes ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details
- Any information submitted through our contact forms
We may also automatically collect certain technical information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide project estimates
- Schedule consultations
- Communicate regarding current or future projects
- Improve our website and services
- Maintain internal business records
- Send occasional updates or marketing communications (you may opt out at any time)
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Measure website traffic
- Analyze visitor behavior through services such as Google Analytics
You may disable cookies through your browser settings, although some website functionality may be affected.
Sharing Information
Southern Poolscapes does not sell, rent, or trade your personal information.
We may share information only with trusted third-party providers necessary to operate our business, including:
- Website hosting providers
- Customer relationship management (CRM) software
- Scheduling software
- Email communication services
- Payment processors (if applicable)
These providers are contractually obligated to safeguard your information.
We may also disclose information if required by law.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites.
Southern Poolscapes is not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of future marketing communications
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Southern Poolscapes
Headquartered in Wilmington, North Carolina
Serving all of North Carolina through satellite offices